Welcome to our White Coast guide to holiday rentals!
Whether you're a seasoned traveler or new to the world of private holiday rentals, this FAQ will provide you with all the information you need to make informed decisions and have the best possible experience. From understanding the benefits of vacation rentals to booking your stay and enjoying your time at the property, we've got you covered.
When it comes to accommodation, private villa rentals offer a unique and personalized experience that hotels simply can't match. Unlike hotel rooms, holiday rentals are privately owned properties that provide the comfort and convenience of home. From fully equipped kitchens to spacious living areas, holiday rentals offer more space and flexibility for families and larger groups. Plus, the ability to stay in a unique property that reflects the local area and people adds an extra layer of authenticity to your White Coast experience.
Location is key when it comes to vacation rentals. Whether you're dreaming of a sea view or a cozy mountain escape on the Montgo in Javea, choosing the right location sets the stage for a memorable stay. Consider factors such as local beaches and attractions, amenities, and the overall type of area you would like to be staying in. White Coast can help with all this and more.
Finding the perfect rental is an exciting part of the trip planning process. The good news is, there are various platforms available for searching and booking vacation rentals, such as VRBO, HomeAway, and Airbnb. While these platforms provide a wide range of options, it's important to note that booking directly through a property management company like White Coast can offer additional benefits and substantial savings. At White Coast, we pride ourselves on providing exceptional service and managing every aspect of your booking experience without sky high additional commissions.
Before making a reservation, it's crucial to understand the terms and conditions, including minimum stay requirements, payment policies, and cancellation policies. At White Coast, we strive to offer flexibility and transparency. Our minimum stay requirements vary depending on the property and the season. We require a deposit at the time of booking of 25%, with the final payment due 30 days before check-in. In terms of cancellation, we have a specific cancellation policy for all our properties with a full refund if cancelled at least 60 days before arrival. While we understand that unforeseen circumstances may arise, it's important to note that reservation payments are non-refundable unless the property can be re-rented and that all guests should have adequate travel insurance.
Once you've booked your holiday, you'll be provided with detailed check-in and check-out procedures. At White Coast, we aim to make the check-in process as seamless as possible. Check-in time is 16.00, allowing our team to prepare the property for your arrival. You'll receive the necessary information, codes, Wi-Fi access, and the property address 7 days prior to your arrival by email. Upon check-in, one of our team will be there to greet you, provide a tour of the home, and answer any questions you may have. Check-out time is 10.00, and we kindly ask that you follow the specified procedures to ensure a smooth departure. We will be flexible where possible and assist guests with earlier arrival and departure times where possible.
During your stay, we want you to have the best possible experience. Our team is dedicated to providing exceptional service from the moment you arrive until the time you depart. Whether you have questions about local attractions, need assistance with amenities, or require recommendations for dining and activities, our guest service managers are here to help. At White Coast, we believe that your holiday should be stress-free and tailored to your needs. We will be on hand, contactable by all the usual methods and will always endeavour to get back to you as soon as possible.
Cleanliness and maintenance are hugely important to our guests. We understand the importance of a clean and well-maintained property for your comfort and satisfaction. Our housekeeping team follows rigorous cleaning and disinfection protocols, attention is given to high-touch areas, ensuring a safe and sanitary environment. While we do not provide daily maid service to keep our rates affordable, we offer the convenience of booking mid stay cleans and linen changes for which there will be an additional charge.
To enhance your stay, we offer a range of additional services and amenities. White Coast can assist with various arrangements, such as car rentals, grocery shopping, golf tee times, and airport transfers. We work with trusted local businesses to ensure that you have access to the very best Javea and Moraira have to offer. If you're celebrating a special occasion, we can arrange for sflowers, cakes, and even catering.
At White Coast, your safety and well-being are hugely important. We provide information on safety, provide first aid kits in all our properties, fire extinguishers and excellent exterior lighting. In case of emergencies, we have after-hours contact numbers available for immediate assistance. Additionally, our website offers a wealth of information on things to do, local attractions, and the best time to visit. We want you to make the most of your holiday and create lasting memories.
Planning a vacation and booking a vacation rental can be an exciting and rewarding experience. At White Coast we strive to provide exceptional service, personalized experiences, and a wide range of amenities to ensure that your stay is nothing short of extraordinary. From choosing the perfect location to enjoying the comforts of a home away from home, we're here to make you and your families dreams a reality. Book your vacation rental with us today and embark on a memorable journey filled with relaxation, adventure, and unforgettable moments.